Hoarding: There is Hope.
At ServiceMaster Restore®, we know that successfully handling extreme clutter or a hoarding clean up calls for an honest, realistic approach and skills that can only come from special training and a 60-year legacy of professional cleaning. Working together with Matt Paxton, founder of Clutter Cleaner, ServiceMaster Restore brings the training and experience necessary to help resolve hoarding situations, large or small.
Clutter Cleaner is a nationally recognized extreme cleaning company that has been cleaning homes and estates affected by hoarding for over ten years. The company was started by Matt Paxton, who is a best-selling author and featured extreme cleaning expert on the popular HOARDERS television show.
If you find yourself, a family member or even a friend dealing with a hoarding situation, don’t be embarrassed; it’s not due to poor organization or laziness. Compulsive hoarding is a complex anxiety disorder that makes it difficult for a person to discard or part with possessions, regardless of actual value.
A Thorough Process From Start to Finish and Beyond
Together, ServiceMaster Restore and Clutter Cleaner have developed a proven process to help individuals affected by hoarding and overwhelming clutter to clean out a home, and move towards a clutter-free life. The process is divided into three main phases:
- Understanding, listening, connecting.
Because our goal is to keep the home clean, we make the effort to fully understand the problem before proceeding. We work with the family and individual to make sure everyone is on board, always keeping the customer in charge. This may include reference to a local therapist or social services. We build trust over time and show our customer full respect.
- Creating a plan, cleaning, sorting
We develop a restoration plan that serves as a roadmap to the entire cleanout. We help reorganize spaces and remaining possessions. Our teams handle all the details including donation, recycling, and disposal of unwanted items and help families sanitize and display kept items in the home. We can also sort, document and help deliver donated items to the customer’s selected nonprofit organization.
- Family, post-clean follow-up
We ensure that the individual and family create a plan to keep and maintain a clean home. We also provide short-term phone follow-up to see if the home is being maintained or if additional help is needed. Whether we’re working with family members, a therapist, or the customer, we bring invaluable insight that will help the entire process go smoothly and successfully, with the customer always in control.
Watch full episodes of Hoarders here: http://www.mylifetime.com/shows/hoarders
- Marion & Polk Counties: (503) 585-4017
- Linn & Benton Counties: (541) 738-4624
- Lincoln County: (541) 996-2255