COVID-19 Disinfecting Services →

Call Today
FREE Estimate

ServiceMaster of Salem Oregon

Restoring Peace of Mind

We’re in This Together and ServiceMaster of Salem is Here to Help!

By Leave a Comment

ServiceMaster wishes everyone in Marion, Polk, Linn, Benton, Lincoln and Yamhill counties continued health, comfort and safety.

With the new “Stay at Home” order – ServiceMaster has you covered

We wanted to send out an update that we are remaining open and responding to losses at all three of our locations – Salem, Corvallis & Lincoln City.

With the Oregon governor’s “stay at home” order issued on March 23rd, we wanted you to know that we understand these new restrictions could impact life for you in your day-to-day operations. You and other staff members may be working from home or have limited access to your offices, properties and facilities. ServiceMaster of Salem is remaining open and we are available to respond to water losses, fire/smoke mitigation projects, mold remediation issues and odor/pathogen cleaning. As always, the ability to respond quickly while providing the best customer service continues to be our #1 priority. Even during difficult times.

Coronavirus (COVID-19) has arrived in America — and it’s spreading quickly. As the virus reaches pandemic levels, we know how important it is to stop the spread of COVID-19 in your office or business. Helping you, your family and employees stay safe and healthy is of our utmost concern. We offer preemptive and post-exposure cleaning in response to the COVID-19 virus and we will innovate, consult and be there for you as we navigate this time of uncertainty.

The Coronavirus is a serious public health concern, and we urge all of our customers to do their best to follow precautionary health care measures and stay as safe and healthy as possible. We know that business need to stay operational and have minimal disruption. If you believe your office has been infected by the virus, give us a call today to begin the disinfection process. We are standing by to help you.

Please don’t hesitate to reach out to us if you have any questions or need help with anything. We are here to help!

Stay safe!

-Your loyal team at ServiceMaster

For more information about how ServiceMaster can be a benefit to you, your customers, your home or business, please call us at any one of our three office locations:

Salem – 503-585-4017

Albany & Corvallis – 541-738-4624

Lincoln City – 541-996-2255

24-Hour Emergency Services

• Fire, smoke and water damage restoration
• Board-up services and Property Securement
• Water extraction
• Water mitigation
• Odor/Pathogen control
• Biohazard & Trauma incidents
• Mold remediation services
• Complete pack-out, shipping and storage for contents

ServiceMaster Restore is a leading water and fire restoration provider and mold remediation expert servicing Salem, Corvallis, Albany, McMinnville, Lincoln City, Newport and all of the surrounding areas.

We Want You To Keep Your Customers Satisfied

By Leave a Comment

Customer satisfaction is our #1 Priority

Key Ways To Keep Your Customers Satisfied

Restoring property instead of replacing it is one of the ways ServiceMaster of Salem can help you keep costs low and satisfy your customers. When dealing with a commercial or residential loss, restoration is oftentimes more cost effective and beneficial for you and your customer for a number of reasons:

• Replacement costs for a damaged structure and its contents can be nearly triple the costs of restoration.
• Restoration is often faster and more convenient than replacement.
• Restoration can minimize temporary living expenses for residential policyholders.
• Quick response can minimize business interruptions.

Restoration demands quick response from professionals like ServiceMaster of Salem. That is why we are available 24 hours a day, 7 days a week, 365 days a year. We know that delays after a water loss can result in damaging mold and mildew, and that a delay in cleaning after a fire can result in increased damage and a less effective cleaning. We are committed to quick response times and can be on-site within a 2- to 4-hour window (often, much faster). Our quick response can also help to build customer confidence by making your customers feel more at ease knowing that something is being done immediately to restore their home or business. Quick response and a focus on restoration are just two of the many ways we help to ensure your customers are satisfied with the job we are doing on your behalf.

Choosing a Restoration Company

By referring top-notch restoration services after a client experiences water, fire or other damage, you can demonstrate your value and win their loyalty for life. Plus, we’ll be focusing on helping make their homes livable again or restoring their businesses to fully operational status, so you can focus on the bigger picture of keeping the process moving effectively, quickly and painlessly as possible.

Hopefully, most clients will only experience a water or fire loss once in their life. Because the frequency is low and their knowledge of how to choose a restoration professional is limited, they may turn to you, their agent or property manager, for direction and/or help on the topic. While choosing a restoration professional may seem like a daunting task to the consumer, your knowledge of the industry and how to help them will be invaluable. At ServiceMaster of Salem, it is our goal to be a trusted partner to your company and to your customers. To help you arm your customers with the right tools to make the most informed decision possible, here are 10 questions that can help them through the process:

1. How quickly can the restoration company respond to a crisis situation, and what is their track record?
2. Have they gone through a certified training program for water remediation, fire remediation and communication?
3. Do they follow IICRC guidelines and protocols?
4. Do they focus on restoration or replacement?
5. Do they conduct regular meetings to review costs/satisfaction levels?
6. Are they up-to-date on latest information and technology in the industry?
7. Do they ask the right questions?
8. Do they have a procedure for communicating with the agent, adjuster and policyholder when dealing with an insurance claim?
9. Do they make the customer feel more at ease with the loss, explain the process and answer all questions?
10. Do they have a system for asking and measuring customer satisfaction and feedback on a job?

ServiceMaster of Salem has the proven expertise to help your customers get back to pre-loss conditions as quickly as possible. In fact, we’ve even established many restoration standards that are accepted across the industry. You can always depend on us to provide the appropriate level of restoration support, so you can get your customer back to normal without unnecessary costs and with minimal stress and concern.

From a house fire that impacts one home to a weather-related disaster that impacts an entire community, ServiceMaster of Salem has the knowledge, processes and number of professionals necessary to restore properties after the worst happens.

For more information about how ServiceMaster can be a benefit to you, your customers, your home or business, please call us at any one of our three office locations:

Salem – 503-585-4017

Albany & Corvallis – 541-738-4624

Lincoln City – 541-996-2255

ServiceMaster Restore is a leading water and fire restoration provider and mold remediation expert servicing Salem, Corvallis, Albany, McMinnville, Lincoln City, Newport and all of the surrounding areas.

Let ServiceMaster Be Your Resource For Mold Remediation

By Leave a Comment

Mold 101

Mold is a fungus that can grow almost anywhere, indoors or outdoors. The approximately 100,000 species of mold that exist all share the same basic characteristics: the need for oxygen, moisture and nutrients to grow. Indoor wood, wallboard, wallpaper, upholstery and dust can be excellent nutrient sources.

Although mold can grow in most environments, it grows best in damp, warm conditions. Molds spread and reproduce by making spores, which are small and lightweight; able to travel through air; can resist dry, adverse environmental conditions and are capable of surviving a long time.

Individuals are exposed to mold through skin contact, inhalation or ingestion, which may cause mild to severe allergic reactions, depending on an individual’s sensitivity. Working or living in moldy conditions can be dangerous. Not only does it present health dangers, but left unattended it will continuously grow and can damage and destroy whatever material it has inhabited.

Stopping Mold Growth

Given that mold can start to grow in as little as 48 hours, it’s important to take prompt action after a water loss to help prevent mold from growing and spreading. By identifying and eliminating the water problem, and then implementing rapid drying processes, mold growth can be curtailed so that owners do not experience more than just water damage in their homes, offices or buildings they manage.

If we observe mold during a water loss, we will respond appropriately to the issue and will immediately report and document our observations. When the mold contamination is isolated and/or less than 10 square feet, expensive testing and protocols are generally not required.

To deal with the mold issue, our team will use a three-step mold remediation process:

• Locate the source of contamination by using moisture meters, thermal imaging and other specialized equipment.
• Dry the affected area to ensure the water source is removed.
• Isolate the contaminated area and remove the mold while protecting the surrounding areas from the possible spread of mold spores.

If we encounter an affected area of more than 10 square feet, we will contain the contaminated area, stop normal water mitigation procedures and immediately notify your company. In these cases, we strongly recommend the use of an environmental testing service to establish baseline levels of mold, identify the types of mold present and develop a written remediation plan. Our goal is to establish the proper procedures to handle the mold situation.

We work with nationally-recognized testing facilities and can provide mold inspection, laboratory analysis and remediation plans at a reasonable price.

Commercial Mold Remediation Service

Rapid remediation of mold is critical to preventing it from spreading and keeping your business up and running, so the problem is removed and your business is restored. If you think you have mold, it’s important to treat and help remove it through mold remediation that offers a well-thought out plan, comprehensive training and processes and immediate action.

As your trusted source for diagnosing mold problems accurately and addressing them thoroughly, we know what to look for, how to analyze the situation and the appropriate steps needed to help remediate the mold.

WE HELP RESTORE YOUR BUSINESS TO A HEALTHY, CLEAN STATE

For a small, concentrated area of mold damage, we’ll clean surfaces such as floors, counter-tops and walls, with EPA-registered products to remove the mold. For more serious conditions, we’ll cut away the damp drywall, sand the wood and replace it if necessary. In floors that have been affected, once the floorboards are repaired and traces of mold are remediated, we’ll dispose of the infected carpeting and replace it with a new carpet.

Our professionals have the training, experience and equipment to safely treat and help remove mold through a comprehensive process that includes:

  • Locating the mold & the water sources that feed mold
  • Assessing the damage caused by the mold
  • Isolating and containing the mold by using techniques like physical barriers & negative air pressure to prevent it from spreading
  • Capturing, filtering & scrubbing microscopic mold spores from the air
  • Removing mold with antimicrobial & anti-fungal treatments
  • Disposing of mold-infested porous materials
  • Cleaning, sanitizing & deodorizing belongings as needed
  • Repairing & reconstructing damaged areas to restore your business

Whether you can see a problem or just suspect the presence of mold, go with the professionals who help guide you to the best solution.

For more information about how ServiceMaster can be a resource to you and your home or business, please call us at any one of our three office locations:

Salem – 503-585-4017

Albany & Corvallis – 541-738-4624

Lincoln City – 541-996-2255

ServiceMaster Restore is a leading water and fire restoration provider and mold remediation expert servicing Salem, Corvallis, Albany, McMinnville, Lincoln City, Newport and all of the surrounding areas.

Happy New Year from ServiceMaster!

By Leave a Comment

Happy New Year!

All of us at ServiceMaster would like to thank you for your continued support this past year. We look forward to working with you more and Restoring Peace of Mind in 2020!

We hope you and your families enjoyed the Holiday Season and want to wish you a healthy and prosperous 2020! 

Temperatures have fallen and winter is in full swing so we have put together some tips for you to be better prepared. Please take a look below and don’t hesitate to share with any of your policyholders or tenants. 

  • Add a second layer of insulation to the attic.
  • Caulk around windows and doors, install weather-stripping and check for cracks around electrical outlets and pipes.
  • Install storm windows and doors.
  • Have the heating system checked by a professional.
  • Clean gutters. Clogged gutters can result in basement flooding when snow melts.
  • Have chimneys inspected and cleaned by a professional.
  • Drain and shut off outdoor water faucets.
  • Insulate water pipes that are exposed to the cold.

Let ServiceMaster Be Your “Go-To” Commercial Restoration Company For Winter Weather Clean-Ups

When you’re recovering from winter’s worst, exposed or under-insulated pipes can rupture and cause catastrophic flooding. At ServiceMaster Restore, our goal is to ensure you get back in business as quickly as possible. From drying to remove damaged materials to fighting microbial growth caused by water, we develop the right solution for your specific needs. 

Prepare yourself by being informed and knowing the meaning of the following warning terms:

  • Wind chill advisory: Issued when wind chill temperatures are expected to be a significant inconvenience to life with prolonged exposure, and, if caution is not exercised, could lead to hazardous exposure.
  • Wind chill warning: Issued when wind chill temperatures are expected to be hazardous to life within several minutes of exposure.
  • Dense fog advisory: Issued when fog will reduce visibility to ¼ mile or less over a widespread area.
  • Blizzard warning: Issued for sustained or gusty winds of 35 mph or more, and falling or blowing snow creating visibility at or below ¼ mile; these conditions should persist for at least three hours.
  • Winter storm watch: Alerts the public to the possibility of a blizzard, heavy snow, heavy freezing rain or heavy sleet. Usually issued 12 to 48 hours before the beginning of a winter storm.
  • Winter storm warning: Issued when hazardous winter weather in the form of heavy snow, heavy freezing rain, or heavy sleet is imminent or occurring. Usually issued 12 to 24 hours before the event is expected.

As an industry leader in water mitigation, we can quickly restore your business to its original condition. We have the expertise to get the job done right and follow up to ensure you’re satisfied with the results. Should extreme cold, ice dams, collapsed roofs or flooding cause damage to your property, ServiceMaster Restore is the one to call for expert guidance and expertise that gets your business back in operation. Do you have a pre-loss plan in place?

Learn how ServiceMaster Restore works closely with you to create a pre-loss plan that is tailored to the specific needs of your company.

For more information about how ServiceMaster can be a resource to you and your home or business, please call us at any one of our 3 locations:

Salem – 503-585-4017

Albany & Corvallis – 541-738-4624

Lincoln City – 541-996-2255

ServiceMaster Restore is a leading water and fire restoration provider in Salem, Corvallis, Albany, McMinnville, Lincoln City, Newport and all of the surrounding areas.

Holiday Fire Tips to Keep Your Home Safe!

By Leave a Comment

Don’t Let a Fire Put a Damper on Your Holiday!

ServiceMaster Restore is ready to take care of you and your customers this Holiday Season!

Fireplaces and wood stoves are cozy and warm for the winter. But in order to keep the air healthy and reduce the risk of fire damage, here are some tips for keeping your fires safe this winter:

  • Burning wood improperly can produce dangerous emissions such as carbon monoxide, organic gas and heavy smoke. Burn only seasoned hardwoods such as oak, maple and hickory.
  • Never burn papers that contain bleaches or dyes. The particles produced by these can produce noxious, corrosive or even carcinogenic gases.
  • Back-puffing is also a danger. An obstructed chimney or flue causes smoke to build up in the house. Blockage can be caused by soot and creosote buildup or by bird’s nests.
  • Have the chimney inspected and/or cleaned at least once a year. This is job best done by a professional.

Part of the holiday fun is untangling masses of lights to decorate the tree or wrap around the shrubs in the yard but can also put your home or business at risk for fire damage. Be sure to follow these simple guidelines to keep your home or business safe this holiday season.

  • Check each set of lights for broken or cracked sockets, frayed or bare wires or loose connections. Discard damaged sets or repair them before using.
  • Fasten outdoor lights securely to trees, house, walls or other firm support to protect from wind damage.
  • Use no more than three standard size sets of lights per single extension cord.
  • Turn off all lights on trees and other decorations when you go to bed or leave the house. Lights could short and start a fire.

Want more information about how to protect your home or business from fire damage this holiday season?  We found this article by ServiceMaster Restore extremely helpful. The article states that, “According to the American Red Cross, winter holiday fires claim more than 500 lives each year and cause approximately $554 million in property damage.” To read the full article, click HERE.

For more information about fire damage restoration or immediate service, call us at:

Salem – 503-585-4017

Albany & Corvallis – 541-738-4624

Lincoln City – 541-996-2255

Civil War Parties Generate Lots of Toys for Toys-4-Tots!

Once again, we held three Civil War parties that doubled as Toy Drives for Toys for Tots. Thank you to all of our partners and attendees who came through with another huge donation to the organization. We appreciate all of you who brought toys to one of our parties in Lincoln City, Corvallis and Salem.

All three parties were a huge success, and many who attended went home with prizes that included Civil War tickets, Duck or Beaver painted Traeger grills, a big screen TV and much more! We appreciate the support and look forward to doing these events again next year. Here are some pictures from this year’s events.

ServiceMaster Restore is a leading Fire Damage Restoration Provider in Salem, Corvallis, Albany, Lincoln City, Newport and all of the surrounding areas.

 

Salem - #53168

Fire Damage Restoration Salem Oregon, Water Damage Restoration Salem Oregon
2275 Judson Street SE
Salem, OR
Phone: 503-585-4017

Corvallis & Albany - #188101

Fire Damage Restoration Corvallis, Oregon,
Water Damage Restoration Corvallis, Oregon
30649 HWY-34
Corvallis, OR
Phone: 541-738-4624

Socialize With Us

Lincoln County - #208838

Fire Damage Restoration Lincoln Co., Oregon, Water Damage Restoration Lincoln Co., Oregon
4075 NW Logan Rd Unit AB
Lincoln City, OR
Phone: 541-996-2255

This website may use cookies to deliver its services and track user engagement. By using this website, you acknowledge that you have read and understand our revised Cookie Policy, revised Privacy Policy, and revised Terms Of Service. Your use of this website is subject to these policies and terms.

Privacy Policy — Terms Of Service — Cookie Policy
X
X